Crescent Processing Company Information

Unmatched Customer Service

Crescent Processing Company wants to help our small business clients succeed, and part of that philosophy involves supporting our customers every step of the way. We provide state-of-the-art equipment for our customers at no charge, and provide in-house technical support for that equipment so that problems can be solved quickly. All of our clients use the same equipment so nobody needs to keep track of model numbers or possible differences. One of the most popular features on our terminals is the Call-Me button which allows busy clients to get in touch with us. Instead of calling us during hectic business hours, this button instructs Crescent Processing Company representatives to call the client at a more convenient time to answer questions.

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Let’s examine a few of the Crescent Processing Company scam myths that have been written online about Crescent Processing Company. First, some myths written from a merchant’s perspective:

1.  “Crescent Processing Company has hidden rates and fees”

Crescent has a very clear and descriptive application process when a merchant decides to sign with us. By law we are required to disclose all rates and fees that will be relevant to the merchant’s account on the application. As an additional safeguard we take 2 other measures to ensure merchant acknowledgement. We do a recorded confirmation call with the merchant at the time of sale discussing their rates and fees. Crescent sales reps are also required at the time of sale to leave the merchant a copy of our Terms and Conditions- a 22 page document outlining our standard fee schedule.

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